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Comments Posted By Professor

Displaying 1 To 6 Of 6 Comments

High Shipping Costs the Reason Behind Shopping Cart Abandonment

I just have to put in my 2 cents on the international shipping discussion. Living in the US Virgin Islands is like living in limbo. When I buy a physical product online I get one of these responses: 1) We don't ship to international destinations, or 2) Yes, we'll ship to you using [ UPS, Fedex ], or the only response I like, 3) Yes, we ship using USPS.

1) If I get this response, I usually give up because it's almost impossible to convince the seller that I DO live in the United States, ( We have a ZIP code! )

2) Shipping via UPS or Fedex almost always costs more than the cost of the item. So with this response I can either give up, or try to convince the seller to ship USPS.

3) When I get this response, I know my shipping cost is going to be the lowest possible.

So most of the time, I don't even try to buy physical products online. I just window-shop to find out what I want -- then look for it locally. It's best to let my local merchant handle the shipping and customs problems for me.

» Posted By Professor On October 13, 2009 @ 9:03 am

I found the following list about a year and a half ago on the website of a commercial shopping cart ( don't remember which one ), and sent it to one of my customers to show him why the cart I designed for him was such a good one.

Why Shoppers Give up

Unknown shipping prices or delivery times
Total cost of items is too high
Checkout process is too long
Checkout requires too much personal information
Site requires registration before purchase
Site is unstable or unreliable
Checkout process is confusing
No time to complete the transaction at that time
Credit card issues
The list goes on and on.

As you can see, the reason you have in your title is a combination of the first two in the list. I would personally put it first as well, but one reason I abandon carts myself is that they have programmed the checkout process to last through 3 or 4 different pages, which is asking a lot of a customer, and completely unnecessary. On my shopping cart checkout page ( there's only one ), I ask for only three things, and let PayPal ask for the other stuff. I find that a customer is usually already committed if he gets that far.

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Professor

» Posted By Professor On October 1, 2009 @ 2:51 pm

4 Tips to Using Backlinks of Angela in a Better Way

Good long post, Arindam. I don't have time right now to comment on everything I would like to. So I'll just ask one question, and then come back in a day or two:

The way in which I discovered your blog was through Angela, since she gives your earlier post as a reference in her packets. So what does Angela think about your new ideas on using her backlinks sparingly? Have you made an enemy out of a friend?

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Professor

» Posted By Professor On October 1, 2009 @ 2:26 pm

Video Marketing for Newbies

Unfortunately for me in this day and age when everyone else seems to love video, I learn best by reading -- not by seeing or hearing. In my college days I had no problem cutting classes, as long as I could borrow a friend's notes.

Nowadays I still much prefer the written word. In order to learn anything from a video, I have to "take notes" on it. This means that I usually don't even watch a video unless it is SO IMPORTANT that I can't avoid it. I really appreciate it when a transcript or a PDF summary is offered along with the video itself.

» Posted By Professor On September 9, 2009 @ 6:40 am

All External Links Changed From Nofollow to Dofollow!

Most of my blogs are also DO-FOLLOW. I'm curious as to what blogging platform you use that needs a plugin to add the "nofollow" attribute. My blogs use a similar but opposite plugin called "nofollow-free".

» Posted By Professor On September 1, 2009 @ 5:48 pm

My Biggest Addiction

I have two things that keep me away from my "real work". The first is not really an addiction -- it's more of a compulsion. I just HAVE TO open all those emails I get every day -- even though I know most of them will prove to be the usual worthless offers.

The second thing is an addiction I've had for almost 5 years now -- solving Griddlers puzzles. They are both intellectually stimulating and relaxing at the same time.

» Posted By Professor On September 1, 2009 @ 6:17 pm